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Here at Seamingly we are happy to accept returns providing that you contact us within 14 days of purchase, and you return the product to us within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. You can contact us via the contact form.
Please provide your order number.
To be eligible for a refund, your item must be unused and in the same condition that you received it.
Your item must be in its original, undamaged packaging.
We are unable to accept returns on net curtains in standard drops or custom-made drops.
We cannot accept returns if incorrect net curtain sizes have been ordered.
Only regular priced items may be refunded. We do not except returns on sale items.
To avoid disappointment, we strongly advise that you see our measuring guide before placing an order. We cannot accept responsibility for mistakes made due to wrong measurements being inputted at the time of ordering.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. We strongly recommend that you get proof of postage.
Please do not send your purchase back to the manufacturer. Please return your item to Seamingly, 52 Park Road West, Wollaston, Stourbridge, West Midlands DY8 3NQ.
In the unlikely event that you receive an item that is faulty, we kindly ask that you contact us at enquiries@seamingly.co.uk. We will be in touch to rectify the situation.
Once we have received your returned item and it has been inspected, we will notify you of the status of your return. If your item has been approved for a refund, we will initiate a refund to your original form of payment. You will receive the refund within 7 to 10 business days, depending on your card issuers policies.